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VenueVision provides automotive dealers with high impact digital media
display solutions that deliver time sensitive information and advertising
content for both the dealership showroom and service department waiting area.
The solution promotes new and used car information and promotions, product
videos, showroom specials, service campaigns and entertainment in the
dealership.
The VenueVision dealership solution includes a service vehicle status board that
keeps customers informed of the status of their vehicle when in the service
department waiting area. This contributes to improving customer satisfaction,
customer retention and improved revenue streams in addition to enhancing the
customer experience. The service vehicle status board also communicates fixed
operational issues to management helping to prevent RO backlogs and improve
promise times. The solution is web based and has the ability to send email
notifications to customers PDA’s, home computers or office computers, advising
of any changes in the status of their vehicle. The customer can also visit the
dealer’s web site to find out the status of their vehicle.
VenueVision also offers a interactive digital kiosk touch screen display that
provides customers with easy access to a range of information including new
product features, environmental compliances, aftermarket products, automotive
accessories, options, F&I and warranty information, etc.
The dealer solution offers a multi-channel capability that displays the vehicle
status board that can be interleaved with advertising content such as new
product videos, service specials and OEM advertising campaigns.
There is also a service appointment board that highlights service appointments
in the drive thru. This personalizes the service experience, enhances the
customer experience and provides a high impact first impression when the
customer arrives at the dealership service department.
TheVenueVision dealer solution offers a range of value added information that
entertains, informs and communicates with the customer when in the dealership.
Some of these include live TV (e.g. BNN, TSN), time, date, weather, stock ticker
and local community news in addition to new product videos, sales campaigns and
service specials.
The VenueVision dealer solution improves customer satisfaction, customer
retention and revenue streams.
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