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Privacy Policy

VenueVision Corporation
Privacy Policy
V1.2 November 17, 2008

VenueVision Corporation is committed to maintaining the accuracy, confidentiality, security and privacy of customers’ information.  We take every reasonable measure necessary to protect the privacy of our customers’ personal information.

The VenueVision® Privacy Policy sets out the principles that govern the collection, use and disclosure of our customers’ personal information.  This policy and related practices are in accordance with all federal and provincial laws and regulations. We are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA)

What information do we collect?

If you are a VenueVision customer, VenueVision collects and maintains a minimum amount of information about you the customer that you have knowingly provided to us.  Personal information collected by VenueVision is information about an identifiable individual or corporate entity that may include such information as your name, business name, e-mail address, mailing address, phone number, and financial information including credit card information where applicable.

Our Web servers automatically collect statistical information about visitors to our websites, such as pages visited and which browsers were used.  None of this information is associated with the respective visitor as an individual.  We use these statistics to monitor our site's performance and to make ongoing improvements to our website.

What do we use the information for?

We collect, use, and disclose personal information only for the following purposes:

  • To establish commercial relationships with our customers and provide ongoing, quality service
  • To provide contracted goods and services to our customers
  • To process transactions.  Personal contact and credit card information where applicable is required to process your purchases. Account information is retained by us to enable our website to identify you, to allow you to set up and access your account and download files which you have purchased. This information is used only for these purposes and is only retained in transaction records required for internal management and auditing purposes, unless you are informed otherwise or you provide your consent.
  • To understand your needs and preferences
  • To send periodic emails in order to provide for order processing, implementation and to inform you of product developments, enhancements, upgrades, and for technical support
  • To meet legal and regulatory requirements

How do we protect your information?

VenueVision has in place privacy and security practices to safeguard our customers' personal information. These practices are reviewed, and if necessary revised, on a regular basis. Additionally, VenueVision employees receive privacy training and must comply with VenueVision’s’ privacy practices as a condition of employment.

Does VenueVision disclose any customer information to outside parties?

VenueVision does not under any circumstances sell, trade, or otherwise transfer to outside parties any personal information about our customers.  Only to the extent necessary, VenueVision from time to time will share information with authorized third party suppliers of VenueVision that contribute to our overall product and service offering in order to conduct our business and service our customers.  Any third parties that are provided any level of access to your information are bound by confidentiality agreements strictly prohibiting any disclosure of customer information.  The only exception is in the event that it is required by law and disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

Does VenueVision Collect Information from Children?

The VenueVision website is not designed to attract children under the age of 13 and we do not intentionally collect personal information from children on our web site.

Cookies

Cookies are very small text files that we may place on your computer's hard drive in order to facilitate the display of information to you when you visit our site. Cookies do not store any personal information about you and you may delete them from your hard drive, or prevent their placement; check your browser's help files for information on how this is done.

IP Addresses and Log File Data

IP addresses are the location of your computer on the Internet. We log them for troubleshooting purposes, and to track which pages people visit in order to improve the quality of the site. We do not use this information to develop individual profiles.

Third Party Website Links

Occasionally, VenueVision at its sole discretion may include or offer third party products or services on our website.  These third party websites have their own respective privacy policies and therefore we have no responsibility or liability for the content or activities of these linked sites.  VenueVision values the integrity of our web site and online presence and welcome any feedback about any third party sites that may be linked to our web site.

Privacy Policy Applications

This privacy policy applies to information collected through our website as well as information collected as a result of business transacted other than via our website.

Your Consent

By using our website you agree to the terms of our privacy policy.

Changes to our Privacy Policy

If VenueVision elects to make changes to our privacy policy, these changes shall be posted on our website under the appropriate link.  This privacy policy was last modified November 17, 2008.

Contacting VenueVision

If there are any questions regarding this privacy policy you may contact us using the following contact information

VenueVision Corporation
2180 Dunwin Drive, Unit 4
Mississauga, Ontario
L5L 5M8
info@venuevision.com

© Copyright 2009 VenueVision Media Systems. All rights reserved. VenueVision® is a registered trademark of VenueVision Media Systems.